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Support Ticket
Support Ticket is an unique addition to the health system of Bangladesh. An online software system has been created and implemented instead of paper-based and file oriented office management with a view to building up a digital health system and to ensure proper health care delivery at all levels.
The papers, applications, demands, queries that were previously mailed to central authority that was time consuming and underwent a complex official procedure, are now completely being received and solved by support ticket software tool. Now this has been efficiently popular at all facilities under Directorate General of Health Services (DGHS).
JDTAF Reports
- Programme Evaluation for Demand Side Financing
- Human Resources Management
- Bangladesh MOHFW HRH Plan
- National Electro Medical Equipment Maintenance Workshop and training Centre and Transportation Equipment Maintenance Organisation Study(HSM)
- Human Resources Management FMAU
- Feasibility Study on Repair and Maintenance of Bio-medical Equipment
- Strengthening Union Health and Family Welfare Centers for Providing Round-the-Clock Normal Delivery Services
- Developing National Strategy on Alternative Medical Care (AMC) for Govt. of Bangladesh
- Technical resources Development for CBHC OP
- Planning, Monitoring and Evaluation tools for CBHC
- Development of Bangladesh National Malaria Strategic Plan
- Assessment of Implementation Status of TA under HPNSDP
- Strengthening Stewardship functions of the Regulatory Bodies under MOHFW
- Assessment for Gender, Equity, Voice and Accountability situation of Community Groups
- Disseminating the national hygiene promotion strategy and building awareness of health workforce on hygiene and sanitation
- Performance Assessment of Local Level Planning of DGHS and DGFP
- Mid Term Review 2014 of HPNSDP
- Assessment for Implementation of Tribal Health Plan under HPNSDP in Providing HNP services among Tribal Population in Bangladesh
- Development of Strategic Plan for TRD-NIPORT
- Standard IEC Materials for DGFP
- HR Plan Projection and Career Development
- Revision and Standardization of Table of Organization under Human Resource Management (HRM)
- QI strategic plan to strengthen Quality Improvement (QI) Secretariat of Health Economic Unit
- Asessment of stakeholder perception of public health services
- Situation Assessment of New Medical Colleges in Bangladesh
- Strengthening Monitoring System of Na-tional TB program
- Contribution of MOHFW to Urban Health Services
- Capacity Building on Long Acting Reversible Contraceptive (LARC) Methods
- Health Care Waste Management
- Strategic Investment Plan for 4th Health Sector Development Program
- Restructuring CMSD to Match its Capacity in Performing Activities to Strengthen the Health System of Bangladesh
- Designing Implementation Strategy for Accredited Drug Seller (ADS) Model in Bangladesh
- Situation Assessment of Autism and Neurodevelopment Disorders in Bangladesh
- Developing National Strategy and Action Plan for Autism and Neurodevelopment Disorders
- Scaling up Comprehensive MR and PAC Services
- Quality Improvement of Midwifery Education through capacity strengthening of the faculties
- Understanding disease burden among the garments workers and establish an effective linkage between the in-house clinics and nearby state and non-state health facilities with the aim of achieving universal health coverage and improvement of urban primary
- Assessment of BAVS Role in providing Long Acting Permanent Method (LAMP) under CCSDPOP
- Develop Draft Guidelines for Contract Management
- Updating Policy of Grant Allocations for Organizations under 2705 code of Non-development Budget of MOHFW