Support Ticket
Support Ticket is an unique addition to the health system of Bangladesh. An online software system has been created and implemented instead of paper-based and file oriented office management with a view to building up a digital health system and to ensure proper health care delivery at all levels.
The papers, applications, demands, queries that were previously mailed to central authority that was time consuming and underwent a complex official procedure, are now completely being received and solved by support ticket software tool. Now this has been efficiently popular at all facilities under Directorate General of Health Services (DGHS).